I went to Walmart to return a 5 dollar belt that i got for Easter.
The lady said 'well its not in our system anymore so there is nothing i can do.'
I was frustrated. So as im walking out of Walmart i called my mom to tell her.
She said go back in and tell them that you want instore credit, and you dont want it and if she still gives you a hard time ask to speak with the manager.
AHH. so i go back in, i was on the virge of crying cuz i was frustrated and sick of arguing, PLUS i had the cramps. wonderful day.
The manager comes over, tells me 'It's rejecting it, we no longer sell this item. It's your belt, we cant give you the money, if you had the reciept then we could.'
i said not even if i want instore credit. I DO NOT HAVE THE RECIEPT. I dont know how many times i told them that, IT WAS A GIFT! why would i have the reciept?
In that time, my mom called my dad who called me and happened to be in Walmart at that time, he comes over to the customer service center.
What a mistake they made on their part to be customer friendly. It was ridiculous in the first place that they were making a big deal over 5 freaking dollars.
My dad called them a choice of words and that the sign on the wall pretty much meant nothing then. which it stated that 'They are customer service friendly and will satisfy you.. or whatever it says.. i cant exactly remember.
so i got my 5 dollars.
we started to walk away and my dad had called the Walmart manager, Bob, he met us in the front of the store and he was pissed. he could not believe that the employees had been jerks about 5 dollars. He is going to wish that they wouldnt have made a big deal because he is not happy that he has to retrain them.
ah what a horrible day at walmart.
I need to toughen up. im a whimp, obviously.
How lameo, I am sorry they fought with you! Just proves my point that target is better!!!! HE HE! Sadly I spend like 3 out of 7 days at wal mart!!
ReplyDeleteIf only there were a Target closer to me- I probably would shop there :)
ReplyDeleteSuzanne has some great Walmart stories too. I would've loved to have heard what your dad said.
ReplyDeleteoh boy. he called them aholes. except the real thing.. ive been with him twice when hes called ppl that. at homedepot was the other place.
ReplyDelete